Tech basics

Facebook and Messenger: A Gentle Guide to Getting Started Safely

June 12, 2026 · 4 min read
Facebook and Messenger: A Gentle Guide to Getting Started Safely

The Village Noticeboard the Whole Family Reads

Your niece posts her wedding photos there. The local community group announces the summer fete there. Even your old school friends seem to have found each other there.

Facebook is where much of British family life quietly happens now — and joining is free and simpler than it looks. Here's how to set it up safely, and how its companion app, Messenger, fits in.

Facebook and Messenger: Why Are There Two Apps?

This confuses everyone at first, so let's clear it up straight away.

Think of it like this

Facebook is the village noticeboard — photos, news and announcements that friends and family share for everyone they know to see. Messenger is the private letterbox attached to it — one-to-one conversations that nobody else can read. One account works for both.

On a phone they're two separate apps, but you only sign up once. Create a Facebook account and Messenger comes with it automatically.

Creating Your Account — Step by Step

  1. Install the Facebook app from your phone's app store (App Store on iPhone, Google Play on Android) — or visit facebook.com on a computer
  2. Tap "Create new account"
  3. Enter your name, date of birth, and mobile number or email
  4. Choose a password — pick three random words, such as "TulipBiscuitHarbour". Easy for you to remember, very hard for anyone to guess. Write it down and keep it somewhere safe at home
  5. Confirm the code Facebook sends to your phone or email — and you're in

Facebook will then offer to find people you know. You can skip this and add people later — there's no rush.

The Five-Minute Privacy Check (Do This First)

Before posting anything, take five minutes to decide who can see what. This is the single most important step.

  1. Open Settings & privacy → Settings → Privacy checkup
  2. Set "Who can see your future posts?" to Friends — not "Public"
  3. Set your phone number and email so only you can see them
  4. Set "Who can send you friend requests?" to Friends of friends
Golden Tip

set everything to "Friends" and Facebook becomes a private family album rather than a public stage. Strangers can't see your photos, your birthday or your daily plans — only the people you've personally accepted can.

Using Messenger for Private Chats

Messenger works much like texting, but free and with video. Install the Messenger app, sign in with your Facebook account, and every Facebook friend is ready to chat.

  • Tap a person's name, type a message, press send — that's a chat
  • Tap the video camera symbol for a free video call
  • Create a group ("The Family") so everyone shares news and photos in one place

The Scams to Watch For

Facebook is safe to use — but like any busy high street, it has its pickpockets. Three rules cover nearly everything:

  • A second friend request from someone already your friend? It's a fake copy of their account. Don't accept — let your friend know instead
  • "You've won a prize" or unbelievable bargains? Ignore them. Nobody gives away holidays or supermarket vouchers on Facebook
  • A friend suddenly messaging you about money or an "investment"? Their account has likely been hijacked. Ring them on their real phone number before believing a word

And one golden rule for posting: never announce that you're away on holiday while you're still away. Share the photos when you're home.

What This Means for Your Life

Watching the grandchildren grow up between visits. Rediscovering an old colleague after thirty years. Knowing what's happening in your own neighbourhood before the parish newsletter arrives.

Set up with care — privacy set to Friends, password written down safely — Facebook earns its place on your phone. And if anything has you scratching your head, our Ask IT Man service is free and judgement-free.

In a Nutshell

  • One account runs both: Facebook for sharing, Messenger for private chats and video calls
  • Do the five-minute privacy check first — set everything to "Friends"
  • Duplicate friend requests, prizes and money messages are scams — when in doubt, ring the person